– AI-empowered cGMP for nutraceuticals—without heavyweight overhead
– Link Quality Events → CAPA → Controlled Change → Documents/Training across brands, SKUs, and lots—hosted in-region with committed uptime.
Who it’s for?
- QA/Regulatory (21 CFR Part 111).
- Manufacturing/Packaging.
- Supplier Quality.
- R&D/Formulation.
- Labeling/Compliance, Auditors.
What it solves?
- Complaints, deviations/NCRs, and adverse events scattered across spreadsheets and email.
- Slow investigations → delayed remediation and recurring issues.
- Supplier COAs/specs and in-process tests not tied to changes, docs, or training.
- Label/packaging/formulation changes that don’t roll into SOPs and training.
- Approval ping-pong and poor visibility for contract manufacturers/labs.
Key capabilities
- Quality Events intake → investigation → QA review → closure (product, batch/lot, site, market).
- CAPA with root-cause tools and action types: user task / make new document version effective / assign training & require completion; closure dependencies enforce sequence and evidence.
- Controlled Change for formulation/label/packaging/processing with impact & risk, stage gates, and closure dependencies (implementation tasks, verifications, linked doc releases/training).
- Document Control & Training — versioned SOPs/specs, e-sign, Read-&-Understood; auto-assign training on release
- AI-empowered (assistive) summaries & suggested fields/checklists (you approve).
- Preliminary Reviewer gate to prevent reject→resubmit loops.
- External Notification Recipient for partners/suppliers (read-only links) to inform relevant stakeholders in real-time and avoid external tool based communication.
- Cross-linking across Quality Events ↔ CAPA ↔ Controlled Change ↔ Documents/Training.
- Version and audit diffs, no hard deletion and restore, and configurable labels to adapt to your organisation’s terminology.
- In-region data residency (USA • EU • APAC • Middle East • ANZ) and committed uptime.
Compliance
- Supports Dietary Supplement cGMP (21 CFR Part 111) documentation with 21 CFR Part 11–friendly e-sign (identity, time, meaning/intent).
- Immutable, time-stamped trails; RBAC/least-privilege; retention with restore (no hard deletion).
- Status-gated read-only external access with full notification audit.
- Regional hosting ensures data stays on the soil of your region; uptime commitments documented.
Audit ease
- Time-stamped, immutable audit trails with a clean, side-by-side diff so you can compare any two versions and see who changed what, when, and why.
- Complaint/CAPA Dossiers by product/lot/market with AI summary and field-level diffs.
- Change Evidence Packs for formulation/label/packaging—impact/risk → approvals → implementation/verification, with dependency proof.
- Approval Packets for documents (signatures, redlines, release notes, R&U/Training matrix).
Outcomes
- Faster remediation.
- Supplier/CMO alignment.
- Fewer label/compliance findings.
- Lot-level traceability with clear evidence.