CDMO / CRO

– AI-empowered quality for sponsor work—without chaos
– Configurable terminology, in-region hosting, and end-to-end evidence packs.

Who it’s for?

  • QA/Project Quality.
  • Program Managers.
  • Lab/Manufacturing Leads.
  • Client Partners.

What it solves?

  • Scattered complaint/deviation/NCR info.
  • Slow investigations & filings.
  • Client-specific terminology.
  • Slow sponsor visibility.
  • Evidence scattered across teams/systems.
  • Approval ping-pong.

Key capabilities

  • In-region data residency + committed uptime.
  • Quality Events & CAPA with client-specific fields/views.
  • Controlled Change mapped to client requirements/validations.
  • Document Control with controlled sharing; Training mapped to client SOPs.
  • External Notification Recipient for partners/suppliers (read-only links) to inform relevant stakeholders in real-time and avoid external tool based communication.
  • AI-empowered (assistive) summaries & suggestions.
  • Preliminary Reviewer before quality item enters into workflow to avoid approval ping-pong.
  • Configurable labels/roles per client; version & audit diffs; no hard deletion + restore

Compliance

  • Sponsor-aware governance with status-gated external access, watermarked read-only views, and full notification audit.
  • Part 11–friendly e-sign, immutable trails, retention/restore controls; RBAC to limit visibility.
  • Regional hosting options to align with client contracts and data residency needs.

Audit ease

  • Time-stamped, immutable audit trails with a clean, side-by-side diff so you can compare any two versions and see who changed what, when, and why.
  • Read-&-Understood ledger (identity, version, meaning).
  • OOS/OOT packets.
  • Linked chain (Quality Event→CAPA→Controlled Change→Quality Doc/Training).
  • Read-only auditor sessions.
  • Client-scoped Evidence Packs (project/site/date) .

Outcomes

  • Happier sponsors.
  • Fewer email threads.
  • Faster approvals.
  • Clear accountability.