Industry Page

Clinical Research & CROs

GCP-aligned quality management for CROs, sponsors, and distributed trial sites — training evidence, protocol deviation tracking, and sponsor inspection readiness in one system.

CRO and clinical research teams need GCP-aligned quality controls: current procedures, role-based training evidence, deviations and CAPA discipline, and sponsor or regulator audit readiness across distributed teams and trial sites. Qualification and read-and-understand records for monitors and investigators stay current-state controlled — see training and competency.

Clinical research associates at data management workstations with study timeline whiteboard

Industry Challenges

The quality and compliance pressures unique to your regulated market — and how Complere is built to address them.

Distributed Work

Teams and partners operate across locations

Consistency is hard when training, documentation, and investigations are spread across groups.

Readiness

Audits and sponsor reviews require strong retrieval

Evidence behind approvals, follow-up actions, and training records needs to be accessible in minutes — not hours spent reconstructing from multiple systems.

Control

Change and retraining must be visible

Process updates are only useful if teams can prove the new expectations were rolled out.

Regulatory Landscape

The regulatory frameworks, guidance documents, and audit expectations that govern quality operations in this sector.

Regulation

ICH GCP (E6 R3)

2024 revised GCP • Risk-based quality management • Enhanced sponsor oversight requirements • Quality tolerance limits for trial conduct

Regulation

21 CFR 312 (IND)

Investigational new drug applications • Safety reporting • Site monitoring documentation

Regulation

EU CTR 536/2014

EU Clinical Trials Regulation • Mandatory for EU trial authorisation since January 2023 • Harmonised submission and safety reporting across member states

Relevant Modules

The Complere modules most commonly used by teams in this industry to manage compliance and quality operations.

Relevant Module

Training & Competency

Assign and track GCP training by protocol, role, and site — with electronic sign-off and competency records that satisfy ICH E6 R3 investigator and staff qualification requirements under FDA 21 CFR 312.

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Relevant Module

Document Control

Maintain controlled protocol documents, SOPs, and essential study documents with Part 11–compliant approval workflows and version-controlled effective dates — keeping trial master files inspection-ready.

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Relevant Module

Audit Management

Schedule internal quality audits, vendor audits, and inspection readiness reviews with structured checklists, finding classification, and CAPA linkage aligned to ICH GCP audit program expectations.

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Relevant Module

Change Control

Route protocol amendments, SOP revisions, and system changes through impact-assessed approval workflows — with linked training triggers and audit trail documenting who approved what and when.

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More consistent distributed quality execution through governed workflows
Stronger partner and sponsor readiness with retrievable evidence
Clearer training and process rollout after controlled change

Related Resources

Explore related modules, compliance topics, and guides to build a complete picture of your quality system.

Training & competency
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Data integrity guide
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Process accountability solution
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See how Complere governs quality across distributed CRO and clinical research teams

Our demos cover training rollout, procedure management, deviation handling, and audit follow-up for distributed research operations.