Company

Legal

Policies, agreements, and baseline governance documents for buyers and customers.

Complere maintains clear, accessible documentation for all policies and agreements — including provisions relevant to multi-site deployments, subprocessors, and contract manufacturing contexts where customer data may cross organizational boundaries. If you need additional detail or copies for your due-diligence process, contact us directly.

Legal

Why Choose Complere

Built for regulated life-sciences teams that need control, auditability, and practical adoption.

Privacy

Privacy Notice

Describes how Complere collects, uses, stores, and protects personal data for buyers, users, and platform customers. Covers GDPR-aligned controls and data subject rights.

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Terms

Terms of Use

Governs access to the Complere website and platform. Sets out acceptable use, intellectual property terms, and the conditions under which services are provided.

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Commercial

SLA and DPA

The Service Level Agreement defines uptime commitments and support response standards. The Data Processing Addendum covers personal data handling obligations for platform customers.

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Security

Security Overview

Summarises the security controls, access management practices, and tenant isolation architecture that underpin Complere's data protection posture.

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Have a compliance or due-diligence question?

If you need formal policy documents, security questionnaire responses, or DPA countersignatures, reach out to our team and we will respond within one business day.